WORKLOCKER GOULBURN

Privacy policy

Privacy Policy — Worklocker Goulburn (ABN 79 658 100 826)

Last updated: 22 September 2025
Contact: accounts.goulburn@worklocker.com.au
Address: 310 Auburn Street, Goulburn NSW 2580, Australia

This Privacy Policy describes how www.worklockergoulburn.com.au (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process purchases. We may also collect additional information if you contact us for support. “Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked to an individual.

Below is what we collect and why.

Device Information

  • Examples: Browser version, IP address, time zone, cookie identifiers, pages/products viewed, search terms, and on-site interactions.

  • Purpose: To load the Site accurately and perform analytics to optimise performance and user experience.

  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: Shared with our processor Shopify, and where relevant Worklocker Australia and IWS Australia.

Order Information

  • Examples: Name, billing and shipping address, payment information (e.g., last four digits/card type as stored by processor), email address, phone number.

  • Purpose: To provide products/services, process payments, arrange shipping, issue invoices and confirmations, communicate with you, screen for fraud/risk, and (where permitted and aligned with your preferences) provide information or marketing about our products/services.

  • Source: Provided by you.

  • Disclosure for a business purpose: Shared with Shopify, Worklocker Australia, and IWS Australia.

Customer Support Information

  • Examples: Name, address, email, phone number, order value and details relevant to your enquiry.

  • Purpose: To provide customer support.

  • Source: Provided by you.

  • Disclosure for a business purpose: Worklocker Australia and IWS Australia (where operationally required).

Minors

The Site is not intended for individuals under 16. We do not knowingly collect Personal Information from children. If you are a parent/guardian and believe your child has provided Personal Information, please contact us at accounts.goulburn@worklocker.com.au so we can delete it.

Sharing Personal Information

We share Personal Information with service providers to help deliver our services and perform our contracts with you, for example:

  • Shopify powers our online store. Learn more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy

  • We may share information to comply with applicable laws and regulations, to respond to lawful requests (e.g., subpoena or warrant), or to protect our rights.

Behavioural Advertising and Analytics

We use Personal Information to provide targeted advertisements or marketing communications we believe may be of interest, and to understand Site usage.

To learn more about interest-based advertising, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Ad preferences / opt-outs:

Cookies

Cookies are small data files placed on your device. We use functional, performance, advertising, and social media/content cookies to improve your browsing experience, remember preferences, and understand Site usage.

Cookies necessary for the functioning of the store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Facilitates updating customer account information.

Reporting and analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Tracks landing pages.
_orig_referrer Tracks landing pages.
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics (marketing/referrals).
_shopify_sa_t Shopify analytics (marketing/referrals).
_shopify_y Shopify analytics.
_y Shopify analytics.

Cookie duration: Session cookies last until you stop browsing; persistent cookies generally expire between 30 minutes and two years.

Managing cookies:
Most browsers accept cookies by default. You can manage or block cookies in your browser settings (see your browser’s Help or https://www.allaboutcookies.org). Blocking cookies may affect Site functionality. Blocking cookies may not fully prevent information sharing with third parties; to exercise rights/opt-outs with those parties, see Behavioural Advertising above.

Do Not Track

There is no consistent industry standard for responding to “Do Not Track” signals, so we do not alter our data collection and use practices when such signals are detected.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted here with a revised “Last updated” date.

Contact, Complaints & Access Requests

For more information about our privacy practices, questions, complaints, or to request access/correction of your Personal Information, contact us:
Email: accounts.goulburn@worklocker.com.au
Mail: Privacy Officer, Worklocker Goulburn, 310 Auburn Street, Goulburn NSW 2580, Australia

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au/privacy/privacy-complaints

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